Repository STIM Lasharan Jaya MakassarOrganizational Citizenship Behaviour dan Keadilan Organisasi Pada Bisnis RestoHernitaauthorArtikel ini ditujukan untuk membantu pebisnis resto memahami bagaimana meningkatkan meningkatkan daya saing dan kelangsungan hidup industri resto. Faktor yang disorot adalah Organizational Citizenship Behavior yang mencakup kesetujuan, altruisme, keramahan, sportivitas, kebaikan sipil, dan perilaku dalam peran. Penulis memeriksa literatur faktor-faktor yang mempengaruhi perilaku ini. Penulis juga menjelaskan bagaimana keadilan distributif, keadilan prosedural, dan keadilan interaksional dapat digunakan secara efektif untuk meningkatkan Organizational Citizenship Behavior tersebut. Penulis menyimpulkan kalau keadilan organisasi harus berperan dalam menjadikan karyawan mau berbuat melebihi tugas yang diwajibkan kepadanya.2014-03Pusat Penerbitan dan Publikasi Ilmiah FE-UMIArtikel

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